These Telos Terms of Service ("Terms"), together with any applicable Order Form, Data Processing Addendum, Business Associate Agreement, or other written agreement that incorporates these Terms (collectively, the "Agreement"), govern your access to and use of the Telos Services made available by Telos, Inc., a Delaware corporation ("Telos," "we," "us," or "our"), to the customer identified on the applicable Order Form or that otherwise creates an account ("Customer," "you," or "your"). Telos and Customer are each a "Party" and together the "Parties." Capitalized terms not defined inline have the meanings set forth in Section 17.
By executing an Order Form, clicking to accept these Terms, or accessing or using the Telos Services, Customer agrees to be bound by the Agreement. If you are entering into the Agreement on behalf of an entity, you represent that you have the authority to bind that entity to the Agreement, and references to "Customer" mean that entity.
1. The Telos Services
1.1 License
Subject to Customer's compliance with the Agreement and timely payment of Fees, Telos grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right during the Term to access and use the Telos Services for Customer's internal business purposes, in accordance with the applicable Documentation and any usage limits described in the Order Form.
1.2 Telos Materials
The Telos Services may make available templates, models, prompts, reference data, knowledge content, and other materials that Telos or its licensors provide ("Telos Materials"). Telos Materials are licensed, not sold, to Customer, and Customer may use them only as part of, and in connection with, its use of the Telos Services. Customer will not extract, repackage, distribute, or commercialize Telos Materials as a standalone offering, and Customer will not use Telos Materials to develop, train, or operate a competing product or service.
1.3 Use Restrictions
Customer will not, and will not permit any third party (including any Authorized User) to:
(a) use the Telos Services beyond the scope of the rights granted in the Agreement, or in violation of any applicable law, regulation, or third-party right;
(b) copy, modify, translate, or create derivative works of the Telos Services or Documentation;
(c) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, models, weights, training data, or underlying ideas of the Telos Services;
(d) resell, sublicense, rent, lease, time-share, or otherwise make the Telos Services available to any third party other than Authorized Users;
(e) access or use the Telos Services to build or train a competing product, model, or service, or to benchmark the Telos Services for any competitive purpose;
(f) interfere with, disrupt, or attempt to gain unauthorized access to the Telos Services, related systems, or any other customer's data;
(g) use scrapers, bots, crawlers, or any other automated means to access the Telos Services other than features that Telos provides for that purpose;
(h) upload or submit any content that contains malware, infringes any third-party right, violates any law, or constitutes "Restricted Data" (as described in Section 4); or
(i) circumvent or attempt to circumvent any usage limit, authentication, or security feature of the Telos Services.
1.4 Authorized Users
Customer is responsible for designating its Authorized Users and for all acts and omissions of its Authorized Users in connection with the Telos Services. Customer will ensure that each Authorized User complies with the Agreement and will promptly disable credentials for any Authorized User who has left Customer's organization or whose access should otherwise be revoked. Each Authorized User must use a unique, individually-assigned account; sharing of credentials is prohibited.
1.5 Modifications
Telos may update, enhance, or modify the Telos Services from time to time, including to add or remove features. Telos will not make changes that materially diminish the core functionality Customer has paid for during a Term. For material changes, Telos will provide reasonable advance notice.
1.6 Beta and Early-Access Features
Telos may offer features identified as "beta," "preview," "early access," "pilot," or similar (collectively, "Beta Features"). Beta Features are provided "AS IS," may be modified or discontinued at any time, and are excluded from any warranties, service level commitments, or indemnification obligations under the Agreement.
2. AI Services and AI Agents
2.1 Overview
The Telos Services include, and may further include, generative artificial-intelligence features and autonomous agents ("AI Agents") that, when authorized by Customer, take actions on Customer's behalf — for example, drafting and sending communications, categorizing transactions, preparing or executing documents, initiating financial transactions through Connected Accounts, updating records, or interacting with Third-Party Services.
2.2 Customer Authorization and Control
AI Agents act only on instructions and authorizations from Customer or its Authorized Users. Customer is responsible for:
(a) determining whether the AI Services are suitable for Customer's particular use case;
(b) configuring the scope of authority granted to each AI Agent, including any spending limits, approval thresholds, document categories, or system access;
(c) reviewing AI-generated Output and AI Agent actions, particularly any action with material legal, financial, employment, tax, regulatory, or operational consequences, before relying on it; and
(d) revoking authorizations and disabling AI Agents at any time.
As between the Parties, Customer is solely responsible for any action performed by an AI Agent acting under Customer's authorization, as if Customer had performed that action directly, including any communication sent, payment made, document executed, record changed, or system action taken.
2.3 Probabilistic Output
The AI Services rely on machine-learning models that are probabilistic in nature. Output may be inaccurate, incomplete, biased, outdated, or otherwise unsuitable for a particular use, and may be similar or identical to Output generated for other customers. Customer must independently evaluate Output for fitness, accuracy, and legal or regulatory compliance before relying on it. Telos disclaims, to the maximum extent permitted by law, any liability for Customer's reliance on Output.
2.4 Not Professional Advice
The Telos Services are software tools. The Telos Services and any Output do not constitute, and are not a substitute for, advice from a licensed attorney, certified public accountant, tax professional, registered investment adviser, broker-dealer, banker, payroll professional, insurance broker, or licensed human-resources professional. Telos is not engaged in the practice of law, accounting, tax preparation, investment advice, money transmission (except as provided through licensed third parties), or any other regulated profession. Customer is responsible for engaging appropriately licensed professionals where required.
2.5 Use of Customer Data for Model Training
Telos will use Customer Data to train, fine-tune, or improve general-purpose Telos foundation models, as further described in the Telos Privacy Notice and any Data Processing Addendum, only as follows:
(a) Telos uses Customer Data to operate Customer-specific models, personalization, and features that benefit Customer.
(b) Telos may use de-identified and aggregated data derived from Customer Data ("Service Information") to develop, improve, and maintain the Telos Services. Service Information cannot reasonably be used to identify Customer or any individual.
(c) Telos will not use identifiable Customer Data to train models that are made available to other customers without Customer's prior written consent.
(d) Customer may opt out of additional training uses described in the Order Form or Documentation.
3. Connected Accounts and Third-Party Services
3.1 Connected Accounts
To deliver the Telos Services, Customer may authorize Telos to access financial institutions, payroll providers, accounting systems, customer-relationship-management systems, document storage, email, calendars, and other systems Customer uses ("Connected Accounts"). Customer represents that it has the right to grant Telos access to each Connected Account and to authorize Telos to access, retrieve, store, and process data from those accounts and to take actions through those accounts as directed.
3.2 Aggregators and Third-Party Services
Telos may use third-party data aggregators, banking-API providers, payment processors, identity providers, e-signature providers, and other third parties (collectively with Connected Accounts, "Third-Party Services") to deliver the Telos Services. Customer's use of a Third-Party Service may be subject to that Third-Party Service's separate terms and privacy practices, which Customer is responsible for reviewing and accepting. Telos is not responsible for the availability, accuracy, content, or practices of Third-Party Services. Telos may add, remove, or change Third-Party Services without notice, except where doing so would materially affect Customer's core use of the Telos Services.
3.3 No Banking, Money Transmission, or Brokerage
Telos is not a bank, trust company, money services business, money transmitter, broker-dealer, or investment adviser. Where the Telos Services facilitate the movement of funds, those movements are executed by licensed financial institutions or payment processors, and Customer's relationship with respect to funds is with that institution or processor, subject to its terms.
4. Customer Data; Restricted Data
4.1 Customer Data
Customer retains all right, title, and interest in and to Customer Data. As between the Parties, Customer Data is the Confidential Information of Customer. Customer grants Telos a limited, worldwide, royalty-free license to host, copy, transmit, display, process, and otherwise use Customer Data solely as needed to provide and improve the Telos Services in accordance with the Agreement, to generate Service Information, to enforce the Agreement, and to comply with applicable law.
4.2 Customer Responsibility for Customer Data
Customer represents and warrants that it has obtained, and will maintain, all rights, consents, authorizations, and permissions necessary for Telos to receive, process, and act on Customer Data as contemplated by the Agreement, including any required notices to, and consents from, Customer's employees, customers, contractors, vendors, and other individuals whose personal information is included in Customer Data.
4.3 Restricted Data
Customer will not upload, submit, or otherwise make available through the Telos Services any of the following ("Restricted Data") unless the Parties have separately agreed in writing that the Telos Services may be used for that purpose: (a) protected health information regulated by the U.S. Health Insurance Portability and Accountability Act ("PHI"); (b) "consumer report" information regulated by the U.S. Fair Credit Reporting Act; (c) information regulated by the U.S. Children's Online Privacy Protection Act ("COPPA"); (d) full payment-card data subject to PCI-DSS that is not handled by a Telos-approved processor; (e) classified, controlled-unclassified, or government-restricted information; (f) biometric identifiers regulated by special laws (e.g., Illinois BIPA); or (g) any data the disclosure of which would violate applicable law.
If Customer requires the use of the Telos Services with PHI, the Parties must execute a separate Business Associate Agreement before any PHI is submitted.
4.4 Data Export and Deletion
During the Term, Customer may export Customer Data through features Telos makes available. Following expiration or termination, Telos will, on Customer's written request made within thirty (30) days, make Customer Data available for export, after which Telos may delete Customer Data in accordance with its standard retention and backup processes, subject to legal-hold and compliance obligations.
5. Privacy and Data Protection
Telos's processing of personal information is described in the Telos Privacy Notice (gettelos.com/privacy). Where Telos processes personal information on Customer's behalf in connection with the Telos Services, the Parties' Data Processing Addendum, if any, applies and is incorporated by reference. To the extent any Customer Data constitutes "personal information" subject to the California Consumer Privacy Act ("CCPA") and other U.S. state privacy laws, Telos will process that personal information as a "service provider" or "processor" (as those terms are defined under applicable law) for the limited purposes of providing the Telos Services and performing under the Agreement, and will comply with its applicable obligations under those laws.
6. Fees and Payment
6.1 Fees
Customer will pay the fees set forth in the applicable Order Form ("Fees") in accordance with the payment terms in that Order Form. Except as expressly stated in the Agreement, all Fees are non-refundable.
6.2 Invoicing and Late Payments
Unless otherwise specified, Fees are invoiced in advance and due net thirty (30) days from the invoice date. Past-due amounts accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law. If Customer is more than thirty (30) days past due, Telos may, on notice, suspend the Telos Services until amounts are paid in full. Customer will reimburse Telos for reasonable collection costs, including reasonable attorneys' fees.
6.3 Taxes
Fees are exclusive of taxes. Customer is responsible for all sales, use, value-added, withholding, and similar taxes arising from the Telos Services, other than taxes on Telos's net income.
6.4 Pricing Changes
Telos may change pricing for any Renewal Term by providing notice at least sixty (60) days prior to the end of the then-current Term.
7. Term and Termination
7.1 Term
The Agreement begins on the Effective Date set forth in the first Order Form (or, if none, the date Customer first accepts these Terms) and continues until all Order Forms have expired or been terminated. Each Order Form has the term stated in it (the "Initial Term") and renews automatically for additional one-year periods (each, a "Renewal Term," and together with the Initial Term, the "Term") unless either Party gives the other at least thirty (30) days' written notice of non-renewal before the end of the then-current period.
7.2 Termination for Cause
Either Party may terminate the Agreement (or any Order Form) for cause if the other Party materially breaches and fails to cure within thirty (30) days after written notice. Telos may suspend or terminate immediately on notice if Customer (a) breaches Section 1.3 (Use Restrictions), Section 4.3 (Restricted Data), or Section 9 (Confidentiality); (b) infringes Telos's intellectual property; or (c) uses the Telos Services in a way that creates a security or legal risk to Telos or any other customer.
7.3 Termination for Insolvency
Either Party may terminate the Agreement immediately on notice if the other Party becomes insolvent, makes an assignment for the benefit of creditors, files or has filed against it a petition under bankruptcy or similar law, or ceases doing business.
7.4 Effect of Termination
On expiration or termination, (a) Customer's right to access and use the Telos Services ends; (b) all unpaid Fees for the remainder of the then-current Term become immediately due (except in cases of Customer's termination for Telos's uncured material breach); (c) the data-export window in Section 4.4 begins; and (d) each Party will return or destroy the other Party's Confidential Information, except that Telos may retain Customer Data and Service Information in accordance with its standard backup, archival, and retention practices, subject to ongoing confidentiality obligations.
7.5 Survival
Sections 1.2 (last sentence), 1.3, 4.1, 4.4, 6, 7.4, 7.5, 8 (with respect to Output already generated), 9, 10, 11, 12, 13, 14, 15, 16, and 17 survive expiration or termination of the Agreement.
8. Ownership
8.1 Telos IP
As between the Parties, Telos owns all right, title, and interest in and to the Telos Services, the Telos Materials, the Documentation, the underlying software, models, model weights, prompts, algorithms, Service Information, and all improvements, enhancements, modifications, and derivative works of any of the foregoing (collectively, "Telos IP"). All rights not expressly granted to Customer are reserved by Telos.
8.2 Output
Subject to Section 8.1 and to the extent permitted by applicable law, Customer owns Output generated for Customer in response to Customer's Input. Customer is responsible for confirming that its use of Output complies with applicable law and does not infringe any third-party right.
8.3 Feedback
If Customer provides Telos with suggestions, ideas, comments, or other feedback regarding the Telos Services ("Feedback"), Customer grants Telos a perpetual, irrevocable, worldwide, royalty-free, fully-paid license to use and exploit the Feedback for any purpose, without restriction.
9. Confidentiality
9.1 Definition
"Confidential Information" means non-public information disclosed by one Party (the "Disclosing Party") to the other (the "Receiving Party") in connection with the Agreement that is identified as confidential or that a reasonable person would understand to be confidential given the nature of the information and the circumstances of disclosure. Customer Data is the Confidential Information of Customer. The Telos Services, Telos Materials, Documentation, non-public pricing, and product roadmap are the Confidential Information of Telos.
9.2 Obligations
The Receiving Party will (a) use the Disclosing Party's Confidential Information only as necessary to perform under the Agreement; (b) protect the Confidential Information using at least the same degree of care it uses to protect its own confidential information of similar sensitivity, and in no event less than reasonable care; and (c) limit access to its employees, contractors, advisors, and service providers who have a need to know and who are bound by confidentiality obligations no less protective than those in this Section.
9.3 Exclusions
Confidential Information does not include information that (a) is or becomes generally known to the public without breach of this Section; (b) was known to the Receiving Party before receipt; (c) is rightfully received from a third party without confidentiality obligation; or (d) is independently developed without use of or reference to the Disclosing Party's Confidential Information.
9.4 Required Disclosure
The Receiving Party may disclose Confidential Information as required by law, regulation, or court order, provided it gives the Disclosing Party advance notice (where legally permitted) and reasonable cooperation in seeking a protective order.
10. Representations and Warranties
10.1 Mutual
Each Party represents and warrants that (a) it has the corporate power and authority to enter into the Agreement, and (b) the Agreement is a binding obligation enforceable in accordance with its terms.
10.2 Customer
Customer represents and warrants that (a) Customer's use of the Telos Services will comply with all applicable laws and regulations; (b) Customer has all rights, consents, and authorizations necessary for Telos to receive and process Customer Data and to access Connected Accounts; (c) Customer Data does not include Restricted Data unless separately agreed in writing; and (d) Customer's Authorized Users are bound by terms at least as protective of Telos as the Agreement.
10.3 Telos
Telos represents and warrants that the Telos Services will perform materially in accordance with the Documentation under normal use. Customer's exclusive remedy, and Telos's sole liability, for breach of this Section 10.3 is, at Telos's option, (i) re-performance of the affected Telos Services or (ii) termination of the affected Order Form and a pro-rata refund of any prepaid, unused Fees for the affected portion of the Telos Services.
10.4 Disclaimer
EXCEPT AS EXPRESSLY STATED IN SECTION 10.3, THE TELOS SERVICES, TELOS MATERIALS, OUTPUT, AND ALL OTHER MATERIALS AND SERVICES PROVIDED BY TELOS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TELOS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. TELOS DOES NOT WARRANT THAT THE TELOS SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR FIT FOR ANY PARTICULAR PURPOSE.
11. Limitation of Liability
11.1 Excluded Damages
EXCEPT FOR THE EXCLUDED CLAIMS (DEFINED BELOW), NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, OR COST OF SUBSTITUTE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
11.2 Cap
EXCEPT FOR THE EXCLUDED CLAIMS, EACH PARTY'S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THE AGREEMENT WILL NOT EXCEED THE FEES PAID OR PAYABLE BY CUSTOMER TO TELOS UNDER THE APPLICABLE ORDER FORM IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.
11.3 Excluded Claims
"Excluded Claims" means (a) Customer's payment obligations; (b) either Party's indemnification obligations under Section 12; (c) Customer's breach of Sections 1.3, 4.3, or 9; (d) either Party's gross negligence, willful misconduct, or fraud; and (e) infringement, misappropriation, or unauthorized use of the other Party's intellectual property.
11.4 Allocation of Risk
The Parties acknowledge that the limitations in this Section 11 are an essential basis of the Parties' bargain and reflect a reasonable allocation of risk given the Fees.
12. Indemnification
12.1 By Telos
Telos will defend Customer against any third-party claim alleging that Customer's authorized use of the Telos Services infringes that third party's U.S. patent, copyright, or trademark, or misappropriates its trade secret, and will indemnify Customer for damages and costs (including reasonable attorneys' fees) finally awarded against Customer or agreed in settlement by Telos in connection with such a claim. Telos has no obligation under this Section to the extent the claim arises from (a) Customer Data; (b) Customer's combination of the Telos Services with anything not provided by Telos; (c) Customer's modification of the Telos Services; (d) Customer's continued use of the Telos Services after notice of alleged infringement or after Telos has provided a non-infringing alternative; (e) Output; (f) actions taken by an AI Agent; or (g) any Beta Feature. If the Telos Services become, or in Telos's view are likely to become, the subject of an infringement claim, Telos may, at its option and expense, (i) procure the right for Customer to continue use; (ii) modify the Telos Services to be non-infringing; or (iii) terminate the affected Order Form and refund any prepaid, unused Fees. This Section states Telos's sole liability, and Customer's exclusive remedy, for any third-party intellectual-property claim.
12.2 By Customer
Customer will defend Telos against any third-party claim arising from or relating to (a) Customer Data, including any claim that Customer Data, or Telos's authorized use of it, infringes any third-party right or violates any law; (b) Customer's breach of Sections 1.3, 3.1, 4.2, 4.3, or 10.2; (c) any action taken by an AI Agent under Customer's authorization; (d) Customer's products, services, or business; or (e) Customer's violation of applicable law. Customer will indemnify Telos for damages and costs (including reasonable attorneys' fees) finally awarded against Telos or agreed in settlement by Customer in connection with such a claim.
12.3 Process
The Party seeking indemnification will (a) promptly notify the other in writing of the claim; (b) give the other sole control of defense and settlement (provided that no settlement requiring an admission or unindemnified payment by the other Party may be made without consent); and (c) reasonably cooperate at the indemnifying Party's expense.
13. Publicity
Telos may identify Customer as a Telos customer, and use Customer's name and logo (in the form approved by Customer), on Telos's website, in pitch decks, and in customer lists, subject to any reasonable trademark guidelines provided by Customer. Either Party may issue a mutually agreed press release. Customer may withdraw this permission on written notice, in which case Telos will remove the relevant references in a commercially reasonable timeframe.
14. Compliance
14.1 Export Controls and Sanctions
Each Party will comply with all applicable U.S. export-control and economic-sanctions laws, including those administered by the U.S. Department of Commerce and the U.S. Department of the Treasury's Office of Foreign Assets Control. Customer represents that it is not, and is not owned or controlled by, a person on any U.S. denied-party list, and will not use the Telos Services in or for any embargoed country or for any prohibited end-use.
14.2 Anti-Corruption
Each Party will comply with applicable anti-corruption laws, including the U.S. Foreign Corrupt Practices Act.
14.3 U.S. Government End Users
The Telos Services are "commercial computer software" and "commercial computer software documentation" as those terms are used in 48 C.F.R. § 12.212 and 48 C.F.R. § 227.7202. U.S. Government end users acquire the Telos Services with only those rights set forth in the Agreement.
15. Miscellaneous
15.1 Governing Law; Venue. The Agreement is governed by the laws of the State of Delaware, excluding its conflict-of-laws rules. The Parties consent to the exclusive jurisdiction and venue of the state and federal courts located in Wilmington, Delaware, for any action arising out of or relating to the Agreement, except that either Party may seek injunctive relief in any court of competent jurisdiction. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
15.2 Notices. Notices to Telos must be sent to Telos, Inc., 390 NE 191st St STE 24567, Miami, FL 33179, with a copy to legal@gettelos.com. Notices to Customer will be sent to the address on the Order Form or the email address associated with Customer's account. Notices are effective on receipt.
15.3 Assignment. Neither Party may assign the Agreement without the other's prior written consent, except that either Party may assign the Agreement without consent in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets or equity. Any other purported assignment is void.
15.4 Subcontractors. Telos may use subcontractors and service providers to deliver the Telos Services, and remains responsible for their performance under the Agreement.
15.5 Force Majeure. Neither Party is liable for any failure or delay (other than payment obligations) caused by events beyond its reasonable control, including acts of God, war, terrorism, civil unrest, labor disturbances, internet or telecommunications failures, denial-of-service attacks, governmental orders, pandemics, or shortages of materials.
15.6 Independent Contractors. The Parties are independent contractors. The Agreement creates no partnership, joint venture, employment, or agency relationship.
15.7 No Third-Party Beneficiaries. The Agreement does not create any rights for any person who is not a Party.
15.8 Severability; Waiver. If any provision of the Agreement is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be reformed to the minimum extent necessary. A Party's failure to enforce any provision is not a waiver.
15.9 Equitable Relief. Either Party may seek equitable relief, including injunctive relief, without posting a bond, for actual or threatened breach of Sections 1.3, 4.3, 8, or 9.
15.10 Entire Agreement. The Agreement is the entire agreement between the Parties regarding its subject matter and supersedes all prior or contemporaneous agreements and communications. In the event of conflict, the order of precedence is: (1) the Order Form; (2) any Data Processing Addendum or Business Associate Agreement; (3) these Terms.
15.11 Modifications. Telos may update these Terms from time to time. Material changes will be notified to Customer via email or in-product notice at least thirty (30) days before they take effect. Customer's continued use after the effective date constitutes acceptance.
15.12 Counterparts; Electronic Signature. Order Forms and amendments may be executed in counterparts and by electronic signature, each of which has the same effect as an original.
16. Definitions
"Authorized User" means an employee or contractor of Customer authorized by Customer to use the Telos Services on Customer's behalf.
"Customer Data" means any information, content, or data — including Input, Connected Account data, transaction data, payroll data, contract content, and personal information of Customer's personnel and counterparties — submitted to or processed by the Telos Services by or on behalf of Customer, but excluding Telos IP and Service Information.
"Documentation" means the user-facing documentation, help materials, and policies that Telos makes generally available for the Telos Services, as updated from time to time.
"Effective Date" means the date set forth on the applicable Order Form.
"Input" means content that Customer or an Authorized User submits to the AI Services, including prompts, instructions, files, and data.
"Order Form" means an ordering document executed by the Parties (including online order forms accepted electronically) that incorporates these Terms.
"Output" means content generated by the AI Services in response to Input.
"Service Information" means data and insights derived from Customer Data or Customer's use of the Telos Services in de-identified and aggregated form, such that the data cannot reasonably be used to identify Customer or any individual.
"Telos Services" means Telos's proprietary platform, including the AI Services and AI Agents, and any related software, APIs, mobile applications, and Telos Materials, as identified on the Order Form.